01Refunds for repair services
Approved services, diagnostic work and installed parts are generally non-refundable.
If a prepaid service cannot be supplied, any eligible refund will be returned through the original payment method after review. Contact our team with your invoice and payment details so we can review your request.
02Up to 6 months warranty
Eligible completed services include up to 6 months warranty on parts and repairs. The exact warranty period and covered item are shown on your service invoice.
Coverage applies to a confirmed fault in the replacement part or the specific workmanship performed by iPro Care during the stated warranty period.
03What warranty does not cover
Warranty excludes accidental or liquid damage, misuse, new or unrelated faults, unauthorized opening or modification, software or data loss, cosmetic wear, and damage caused after delivery.
04How to make a warranty claim
Bring the device and original invoice to iPro Care for inspection. We may repair or replace the covered part after confirming eligibility.
Warranty service does not automatically extend the original coverage period. A repair concern is reviewed against your invoice and the condition of the device.
Have a question?
Speak with iPro Care about this policy or your repair.